We will arrive promptly at 9am. Most projects conclude at 2pm, however, we occasionally stay a few extra minutes to finish up final details.
While we do not require the client to be home during the project, we will need someone to let us in. We are happy to let ourselves in through a coded door or garage, however. If the client is not home, we will leave a review pile for the client to sort through on their own.
It’s completely up to you! We have clients who want to approve each item and give input as we work; we also have clients who want to be completely hands-off and trust us to make all executive decisions.
Trash and donation removal are wrapped into our service fee. We will haul away all unwanted items and make sure your space is left neat and tidy.
We have a variety of organizations in Nashville and surrounding areas where we drop off donated items. We are happy to accommodate specific donation requests from the client as well.
The majority of our supplies come from The Container Store, however, we also purchase items from Target, Walmart, or Amazon. We are intentional to accommodate the client’s budget when purchasing supplies.
While we do not physically consign, we are happy to give suggestions on several consignment organizations.
We will wipe down countertops and shelves as we remove items, however, we do not do any heavy cleaning, laundry or dishes.
We have an “off-season” where we do not organize spaces that are not temperature controlled in the months of December through February and July & August. This is to protect our team from extreme weather conditions.
We’re not easily scared away by dirt, grime, or years of accumulation! However, if a client is determined to have an overabundance of personal items and trash, we do charge a higher hourly rate per organizer, as such spaces cause an increased toll on our team. Clients with large amounts of inventory are also required to provide a dumpster during the course of the project for convenient disposing of unwanted items.
We service most of the greater Nashville area. Clients that are located more than 30 miles from The Container Store are considered “Long Distance” and we do require a $25/day travel fee.