beautifully organized closet

Frequently Asked Questions

  • What time does the project begin?

    We will arrive promptly at 9am. Most projects conclude at 2pm, however, we occasionally stay a few extra minutes to finish up final details.

  • Do I need to be there?

    While we do not require the client to be home during the project, we will need someone to let us in. We are happy to let ourselves in through a coded door or garage, however. If the client is not home, we will leave a review pile for the client to sort through on their own.

  • How involved do I need to be?

    It’s completely up to you! We have clients who want to approve each item and give input as we work; we also have clients who want to be completely hands-off and trust us to make all executive decisions.

  • Will you take trash/ donations?

    Trash and donation removal are wrapped into our service fee. We will haul away all unwanted items and make sure your space is left neat and tidy.

  • Where do you take donations?

    We have a variety of organizations in Nashville and surrounding areas where we drop off donated items. We are happy to accommodate specific donation requests from the client as well.

  • Where do you buy your products?

    The majority of our supplies come from The Container Store, however, we also purchase items from Target, Walmart, or Amazon. We are intentional to accommodate the client’s budget when purchasing supplies.

  • Do you consign?

    While we do not physically consign, we are happy to give suggestions on several consignment organizations.

  • Do you clean?

    We will wipe down countertops and shelves as we remove items, however, we do not do any heavy cleaning, laundry or dishes.

  • Do you provide services year/round?

    We have an “off-season” where we do not organize spaces that are not temperature controlled in the months of  December through February and July & August. This is to protect my team from extreme weather conditions.